Carol Ong Teck Lan, Anne Leong Chooi Khaun, and Paramjeet Kaur Shingara Singh, “Employer Expectations of Language at the Workplace ”, MaJER, vol. 7, no. 2, Dec. 2010, Accessed: Mar. 15, 2026. [Online]. Available: http://meltajournals.com/index.php/majer/article/view/672